Special Message


Auto-Owners Insurance is closely monitoring developments from the coronavirus (COVID-19) pandemic.  We are committed to the health and safety of our associates and agencies while maintaining operational services for our policyholders.  Below are the best ways to manage your insurance needs:

  • If you need to file a claim or need assistance with a policy, please contact your local independent agency.
  • You can connect to our system 24/7 via our Customer Center app.  Pay your bill, upload and view claims documents, view Insurance ID cards and policy documents.
  • Our billing representatives can be reached Monday - Friday from 8:00-4:30 EST by calling 1-800-252-4626.
  • After hours claim reporting is available by calling 1-888-252-4626.

We are taking this situation seriously.  Our dedicated team of associates and agencies are committed to serving your insurance needs.